If you are unhappy with your purchase for any reason (other than if it is defective) and wish to return it, you may do so within 14 (fourteen) days of delivery. The goods must be in their original condition and packaging and you must have the invoice.
You may return the goods at an additional courier charge, which will be for your account. You can contact us at the customer services number and we will arrange for a courier to collect the item within 3-10 working days. If you are returning via courier, you will have to complete the returns form, specifying the reason why you are returning the item. You must also pack the goods into the original packaging
If goods are faulty or defective, you can return them within 3 (three) months of date of purchase provided that the goods have been used for their intended purpose and they have been cared for according to any instructions that accompanied the goods. We may in certain instances require an assessment of the goods; in which may incur a 20% restocking fee.
We will either repair or replace the defective goods or refund you to the value of what you paid for these goods. If in our assessment you have not adhered to the use and care instructions of any goods, we will refuse to accept return of these goods.